My account/student profile has been misshandled by Columbia Southern University. Every Staff and Representative in everu department will tell you something diffrent. I was told by the Financial Aid office that they can hold out the 200.00 but when I called back in at a later date the Supervisor and Rep passed me around as always and said something differnt. Blamed it on a NEW undertrained employee. Said that they could not offer me the chance to enroll and pay the amt owed once my money was granted. The representative LAUGH and said to go borrow the money or get a credic. The supervisor handed the phone over to her and left then came to the phone and HU in the END. THERE ARE ONLY A FEW EMPLOYEES THAT ACTUALLY CARE AT COLUMBIA. INSTEAD OF HELPING PEOPLE THEY SIT BACK AND JUDGE.I have given Columbia Southern over 30,000 for an Education and the Financial Aid dept want to act like Om going to cheat them out of 400.00. I can never get the right answer or response. The notes are always lost or not matching the events that actually occured. They are saying NO to me because of reasons that are out of my control. I need 5 credict and the Rep just said I was a Business to her basically another number. Every department will deny any appeal or review befor accuratly doing research. This treatment has happened to me before when they lost my financial aid award or said something didnt match with the dept of Education. I get nothing but the run around. Once you get a response its always at your expense on thier time. I can honestly say trying to get a BA from CCS has been a nightmare. I just want to graduate and be done. This is the 2nd time Ive been laughed at for not being able pay something at this school the last time they fixed it...this time a lady who could care less did just like the appeal team, review board, student affairs team and did not. My account needs to be reviewed or legal needs to get involved. WHAT AM I PAYING FOR? WHY ARE THEY THERE? EVERYTIME I CALL IN FOR HELP I GET SLAPPED IN THE FACE OR BETTER YET. LAUGH AT...PLEASE ESCALATE THIS ACCOUNT TO THE PROPER PEOPLE AND PLAY BACK MY CALLS AND LOOK AT THE CORESPONDANCE ON MY ACCOUNT AND CALL ME ASAP THEY ARE ASKING MY FOR 440.00 TO ATTEND SCHOOL WHEN I DONT EVEN KNOW WHERE MY NEXT MEAL IS COMING FROM. please audit and review my account and see how many times the ball has dropped especially finacial aid. The supervisor said she would email me a decision once she gets in cause she didnt want to talk to me just like she past me around from the start....I want fair treatment ans I dont believe at this point that anyone even cares they respond like too bad soo sad please help....Thanks Ive emailed other department as well of course no call back...GOOD LUCK DONT MAKE THE SAME MISTAKE I DID...IVE GIVEN THEM 35000.00 DOLLARS TOWARDS DEGREES VALUED AT 2.00 AND THEY WONT EVEN ADVANCE ME 440.00 TO FINISH UP 5 CREDICTS....CUSTOMER SERVICE AT ITS FINEST.....
I completed my associates degree with them. The staff are really helpful and professors will help if you need it. Really good school to attend.
I enrolled here in September of 2013, and I will graduate on October 27th with my BS in HR Management. I have had the absolute best experience ever. My advisors were there if I needed them, and the student support services center is amazing. I must say I should have gone here sooner. I will be returning to pursue my Masters in January 2018. Great school!
Great University. I love it. Good for people who are busy and may not have time to go to on campus classes.
Earned my Associates in Criminal Justice in 2014, decided to move forward with my Bachelor in Arson Investigation anf found out that with me beibg a VAED student I was removed from the payment plan an put on full upfront pay, so it seems I cant afford the full upfront cost and they refuse to work with me getting back on the payment plan that I was on for years with this school. Seems they more focused on money from students over helping students be able to earn an education....
This school staff is not reliable, no answer is never the same. I have been passed around a million times...no one can tell you yes or no. They hide behind emails and hardly ever return calls. NO ANSWER IS NEVER THE SAME. I JUST PUT IN A FEW COMPLAINTS BECAUSE THE SUPERVISOR HU IN MY FACE. THEY WERE NICE IN THE BEGINNING WITH MY AA BUT HORRIBLE WITH MY BA. PLEASE IF YOU WANT A RELIABLE AND REPUTABLE DEGREE LOOK ELSE WHERE.I AM DOWN TO 5 CREDICTS AND OTHER SCHOOLS LOOK AT THEM (CCS) LIKE A DIPLOMA MILL. THE SUP AND CALL CENTER SAID THIS IS JUST A BUSINESS, BASICALLY YOUR JUST NUMBER AND HERE IS MY COMPLAINT
Columbia Southern University is a US University based in Orange Beach, Alabama. Columbia Southern University is located at 21982 University Ln, Orange Beach, AL 36561, USA.
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